AirHelp is the affordable advocate every weary traveler needs.
A few years ago, Nicolas Michaelsen was headed to Seville, Spain. Typically that would be a good thing. Yet it soon became his personal nightmare. “I had a layover in Madrid,” he says. “But the connecting flight was cancelled and I was stuck until the next day. I went to the help desk to ask for accommodations and food vouchers, only to be turned down. Essentially they told me I’d have to sleep in the airport.” Several hours later, after Googling his rights and insisting someone abide by them, Michaelsen had a meal and hotel. After enduring more horrifying travel situations, he also had an idea: AirHelp.